Shannon A.

Shannon A. is an experienced professional in project management and customer engagement, currently serving as the Director of Delivery and Customer Engagement at Ambulance Victoria since September 2019, focusing on ICT Project Portfolio Delivery. Previously held senior roles in health and safety projects and transformation strategy within the Project Management Institute, contributing as a member of the PMI Global Nextpert Council. Shannon's extensive background includes various senior project management positions at Telstra from 2013 to August 2019, where responsibilities spanned quality improvements, electronic security solutions, and cyber security. Earlier experiences include roles as a web system administrator at EMP Industries and a junior developer at Beechworth IT. Shannon holds a Bachelor of Information Communication & Technology from Swinburne University of Technology.