Rakan Aljumaiah

Rakan Aljumaiah currently serves as a Senior Data Analyst at ALTANFEETHI since September 2024. Prior to this role, Rakan was involved in corporate marketing focusing on guest experience at Saudi Entertainment Ventures | SEVEN from March 2023 to September 2024. Rakan’s background includes extensive experience in customer experience workforce management at etisal International Company, where roles included Senior CX Workforce Management and CX Workforce Management Specialist, emphasizing analysis of historical data and forecasting staffing needs. Rakan’s career began in customer service at Cartech as a Customer Service Manager from October 2020 to October 2021. Rakan holds a Bachelor's degree in French Language and Translation from King Saud University, earned between 2015 and 2020.