Luis Aguilar is a Senior Manager of IT Operations for North America, bringing over 20 years of experience in the IT field, with a focus on IT management, business intelligence, and analytics. They have successfully led numerous IT service delivery initiatives across various regions, including the implementation of regional service desks and infrastructure upgrades. Luis has a proven track record of improving operational performance and reducing downtime, managing large teams, and navigating complex IT environments. They hold a Bachelor's Degree in Computer Science from Tecnológico de Monterrey.
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