Richard Ewing is an experienced IT professional with a robust background in technical support and systems administration. Currently serving as an IT Escalation Manager at Amentum since January 2023, Ewing previously worked at PAE as an IT Support Specialist from August 2015 to January 2023. Prior roles include Systems Administrator at A-T Solutions and Technical Support Specialist at Avaya Inc, specializing in Windows-based support and enterprise communications systems. Ewing's experience extends back to positions at Lucent Technologies, where responsibilities ranged from managing a team of subject matter experts to training field services associates. Ewing's extensive career includes a foundation in customer systems engineering at AT&T/Lucent Technologies, focusing on PBX installations and small business telecom support.
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