Brandy Hanner is a seasoned professional with extensive experience in customer insights, project management, and facilities management. Currently serving as the Customer Insights Manager at Ameren since July 2013, Brandy is responsible for developing strategies to gather and analyze customer feedback, influencing business decisions with actionable insights. Prior roles at Ameren include Manager of Facilities Management & Construction and Space Planning Supervisor, where Brandy led teams to ensure facility reliability and optimized space utilization. Before joining Ameren, Brandy held positions at Edward Jones as a Project Manager and at Arcturis as a Project Coordinator, focusing on project planning, stakeholder collaboration, and resource management. Brandy holds a Bachelor of Science in Architectural Studies from Southern Illinois University and an Associate's degree from Springfield College in Illinois.
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