Colleen Ewell

Director Of Customer Communications Strategy at Ameren

Colleen Ewell has a diverse work experience spanning various industries and roles. Colleen is currently the Director of Customer Communications Strategy at Ameren since 2023, where they focus on improving customer experience. Prior to this, they held the position of Director of Customer Engagement at Ameren since 2016, where they developed and executed strategic communications plans and managed the overall creative strategy.

Before joining Ameren, Colleen worked at Epsilon as a Management Supervisor from 2015 to 2016. In this role, they were responsible for servicing and growing shopper marketing business and driving overall client portfolio growth.

Colleen also worked at Paradowski Creative as an Account Director from 2014 to 2015, where they led strategic account planning and new business development, including consumer branding projects for Monsanto and Central Bank.

At Osborn Barr, they served as an Associate Director from 2012 to 2014, leading strategic planning and messaging for the agency's largest account. Colleen also managed public relations activities and led the design and development of a custom CRM/Data Warehouse application.

Colleen'searlier work experience includes roles as the Marketing and Sales Director at Keller Williams Realty from 2009 to 2011, Assistant Brand Manager at Energizer from 2007 to 2009, and Marketing Manager at Maritz from 2004 to 2007. Colleen also worked as an Independent Communications Contractor at Anheuser-Busch InBev in 2004 and as an Intern at Walt Disney World from 2000 to 2001.

Overall, Colleen has demonstrated expertise in strategic planning, marketing, customer communications, and new business development across multiple industries.

Colleen Ewell holds a Master of Business Administration (MBA) degree from Southern Illinois University Edwardsville, which they obtained from 2021 to 2023. In 2005, they earned a Master of Arts degree in Marketing from Webster University. Prior to that, they completed their Bachelor of Arts degree in Communications with an emphasis in public relations from Webster University between 2002 and 2004. Additionally, Colleen Ewell has obtained certifications in "40 Under 40" from Saint Louis Business Journal in 2019 and in Leadership & Team Engagement from Osborn Barr in 2014.

Links

Previous companies

Maritz logo
Keller Williams Realty logo
Epsilon logo
Energizer logo
Paradowski Creative logo

Timeline

  • Director Of Customer Communications Strategy

    January, 2023 - present

  • Director, Customer Engagement

    November, 2016

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