William French has a diverse work experience in the energy industry. William started their career at San Diego Gas & Electric, where they held roles as a Customer Service Operations Manager and later as a Program Manager for Smart Meter projects. In these roles, they were responsible for field installation activities, achieving installation targets, managing project reporting databases, and providing information for data requests and media inquiries.
William then joined Itron as a Principal Consultant, where they managed a large Canadian Smart Metering project. Their responsibilities included overseeing operations, managing partnerships with Cisco Systems, coordinating system changes, and ensuring contractual SLA's were met.
After that, William joined Southern California Gas Company as a Network Operations Manager and later as a Continuous Improvement Manager. In these roles, they focused on improving operational efficiency and effectiveness, overseeing network operations, and driving continuous improvement initiatives.
Currently, William is working at Ameren as the Director of Digital Customer Operations and previously held the position of Director of Digital Smart Metering. At Ameren, they are responsible for leading digital customer operations and driving digital transformation initiatives.
Overall, William French has demonstrated expertise in smart metering, operational management, continuous improvement, and digital transformation within the energy industry.
William French earned a BBA degree in Business from National University in the years 1999 to 2002. William also obtained several certifications in various fields such as cloud computing, blockchain, and Lean Six Sigma in 2018. One of their certifications is the Certified Bitcoin Professional, obtained from the CryptoCurrency Certification Consortium. Additionally, they completed a course on Bitcoin and Cryptocurrency Technologies at Princeton University.
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