Jamal Deslandes

Client Services Coordinator at AMERIBEST HOME CARE INC

Jamal Deslandes has a diverse work experience spanning multiple industries. Starting in 2009, they worked as a Retail Stock Clerk at Follett Higher Education, where they assisted students and visitors with finding textbooks. Jamal then worked as a Mail Clerk at 1199SEIU United Healthcare Workers East in 2011, where they identified and labeled medical information and delivered mail within the organization. In 2012, they briefly worked as a Telemarketer/Research Clerk at Universal Survey Center.

In 2014, Jamal became a Member Services Intern at 1199SEIU Benefit and Pension Funds, where they assisted the management team in the Member Services Department and performed general clerical duties. From 2017 to 2021, they held various roles at different organizations. At Citydrug & surgical, they worked as a Pharmacy Clerk/Technician, greeting customers, answering phone calls, and collecting payment and insurance information.

During the same period, Jamal also worked as a Community Habilitation Specialist at REWARDING ENVIRONMENTS FOR ADULT LIVING INC, providing assistance to individuals with special needs in acquiring and enhancing independent living skills. Jamal later joined the New York Foundation for Senior Citizens, Inc. (NYFSC) as a Department for the Aging Home Care Coordinator in 2021, where they supervised home care workers, managed client needs, and ensured continuous client coverage.

In 2021, Jamal also worked at Nextus Billing Solutions as a Verification of Benefits Specialist/Medical Records Specialist. Jamal'sresponsibilities included verifying patients' insurance benefits, procuring benefits, ensuring accurate documentation, and obtaining medical records.

From 2022 to 2023, they served as a Case Manager/Care Supervisor at Help at Home, where they handled inquiries, issues, and complaints from clients, caregivers, and representatives, escalating complex issues to the appropriate personnel.

Currently, Jamal is working as a Client Services Coordinator at AmeriBest Home Care, a role they started in 2023.

Jamal Deslandes has a diverse education history. From 2014 to 2016, they attended St. Joseph's University New York and earned a Bachelor of Science (BS) degree in Health/Health Care Administration/Management. Prior to that, from 2012 to 2014, they attended Technical Career Institutes and obtained an Associate of Arts and Sciences (AAS) degree in Health Information/Medical Records Technology/Technician. However, no specific start or end year is provided for their high school education at John Dewey High School.

In addition to their formal education, Jamal Deslandes has also obtained a certification as a Registered Behavior Technician (RBT) from KAM Behavioral Academy, Inc. The certification was obtained in October 2021.

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Timeline

  • Client Services Coordinator

    July, 2023 - present