Jonathan Paprocki

Jonathan Paprocki is a seasoned IT professional with extensive experience in software support and development. Currently serving as a Senior Software Support Engineer at the American Academy of Sleep Medicine since February 2016, Jonathan leads software support operations, manages documentation for the IT knowledge base, and mentors a Software Support Specialist. Previous roles include IT Support Specialist, Programmer, and Mobile Application Developer, where Jonathan contributed to various software applications and developed core features. As a Contractor, Jonathan assists AMI with Unity Applications and has developed prototypes. Jonathan's career encompasses positions related to talent management, team development, and QA testing, further enhanced by a Bachelor of Fine Arts in Game and Interactive Media Design from Columbia College Chicago.