Melanie Chalupa

Melanie Chalupa is a seasoned professional in the insurance claims industry with extensive experience spanning over two decades. Currently serving as a Claims Auditor at Kemper since November 2021, Melanie provides timely feedback on claim quality and analyzes data for performance improvements. Prior to this role, Melanie held various positions at American Access Casualty Company, including Sr. Corporate Claims Trainer, Sr. Operations Specialist, Auto Liability Claims Supervisor, and Sr. Adjuster, where responsibilities included training staff, managing performance, and handling complex claims. Additionally, Melanie has held supervisory and managerial roles at Acceptance Insurance, Razor's Edge Consulting - Insurance, and Affirmative Insurance Services, focusing on team performance and claims investigation. Early career experience includes work as an Auto Theft/Fire/Total Loss Adjuster at Founders Insurance and as a Desk Officer at Hometown Police Department.