Jonathan Yip leads the commercial strategy, product design, and development of lounges and inflight amenities at American Airlines. They served in various management roles at the company from 2020 to 2022, including Manager of Go-to-Market Strategy & Execution and Customer Experience Products, and Customer Service Manager for JFK Airport Operations. Jonathan began their current position as Senior Manager of Lounges & Ground Experience in 2022. They graduated from Cornell University.
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