American Airlines Group, Inc. is an American publicly traded airline holding company, formed on December 9, 2013, in the merger of AMR Corporation, the parent company of American Airlines, and US Airways Group, the parent company of US Airways. The airline groups together form the largest airline in the world, with more than 6,700 daily flights to 350 locations in 56 countries worldwide, about $40 billion in operating revenu and  over 100,000 employees.

Aviation & Aerospace

American Airlines

American Airlines' headquarters in Fort Worth, TX, United States

Robert Isom

Ganesh Jayaram

Nat Pieper

Anchal Gupta

Ron Defeo

Heather Garboden

David Seymour

Tony Richmond

Nathaniel Pieper

Michelle Aaron

Kristyne Forbes

Robert Perez

Peter Soares

Robert Hoxie

Reshma Soni

Cinde Monsam

Nate Gatten

Cole Brown

Devon May

Steve Johnson

Doug Steenland

Denise M. O'Leary

Gregory D. Smith

Howard Ungerleider

Vicente Reynal

Adriane M. Brown

Kathryn Farmer

John T. Cahill

Matthew J. Hart

Susan D. Kronick

Martin H. Nesbitt

The Software Development Team at American Airlines is responsible for designing, developing, and maintaining software solutions that enhance operational efficiency and improve customer experience. This diverse group of architects, developers, and engineers collaborates on innovative technologies ranging from cloud infrastructure to mobile applications, ensuring seamless connectivity and robust performance across the airline's digital and operational systems. Their efforts support the overall mission of delivering exceptional travel experiences while optimizing organizational processes.

Software Development Team

The Leadership Team at American Airlines is responsible for steering the strategic direction of the company, ensuring operational excellence, and fostering a culture of collaboration and innovation across departments. This team, composed of top executives including the CEO, COO, CFO, and various other senior leaders, focuses on decision-making related to corporate governance, financial performance, workforce development, and customer experience to maintain American Airlines' status as a global leader in the aviation industry.

Leadership Team

The Data Analysis Team at American Airlines plays a crucial role in leveraging data to drive operational efficiency and enhance customer experience. This team works on a variety of projects, including analyzing flight schedules, optimizing resource allocation, and developing insights from customer data. By utilizing advanced analytics and data modeling techniques, they support strategic planning, pricing strategies, and cybersecurity efforts, ultimately contributing to informed decision-making across the organization.

Data Analysis Team

The Technical Operations Team at American Airlines focuses on enhancing and maintaining the airline's technological backbone, ensuring seamless operation across various IT systems and applications. They oversee the development and implementation of solutions that support critical functions such as encryption management, customer mobile applications, and cloud infrastructure, while also prioritizing cybersecurity and system performance. This team plays a vital role in driving innovation and efficiency within the airline's IT landscape, ultimately contributing to improved customer experiences and operational reliability.

Technical Operations Team

The Information Technology Team at American Airlines plays a critical role in enhancing the airline's operational efficiency and customer experience through technology. This team is responsible for developing and maintaining software applications, managing data architecture, ensuring cybersecurity, and implementing IT infrastructure. By leveraging innovative solutions and best practices, they support the company's mission to provide seamless travel experiences while safeguarding sensitive information.

Information Technology Team

The Customer Service Team at American Airlines plays a crucial role in ensuring passenger satisfaction by addressing inquiries, resolving issues, and providing assistance throughout the travel experience. This team, consisting of agents, managers, and flight attendants, is dedicated to delivering exceptional service at airports and through various customer support channels, facilitating smooth journeys for travelers and enhancing overall brand loyalty.

Customer Service Team

American Airlines

Org chart

Board & advisors

Teams

Software Development Team

Leadership Team

Data Analysis Team

Technical Operations Team

Information Technology Team

Customer Service Team

Offices

American Airlines

Org chart

Board & advisors

Teams

Software Development Team

Leadership Team

Data Analysis Team

Technical Operations Team

Information Technology Team

Customer Service Team

Offices

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