Dylan Carter

Dylan Carter is an experienced System Administrator with a comprehensive background in IT support, having held positions at American Capital Group, Knock® CRM, and Sabey Corporation. At Knock® CRM, Dylan managed Okta for a large workforce, oversaw Azure environments, and maintained crucial systems for onboarding and access provisioning. Previous roles include I.T. Support Technician at Sabey Corporation, where Dylan administered Office 365 and Active Directory for several hundred employees and consistently achieved high satisfaction ratings for helpdesk support. With additional experience in technical documentation, asset management, and project management tools like Jira, Dylan holds a Bachelor's degree in Computer Science from the University of Oregon and boasts a strong foundation in both hardware and software troubleshooting.