Frank Roe

Frank Roe, CTFL, is a seasoned Quality Assurance Specialist with extensive experience in software quality testing and automation. Currently employed at American Century Investments since April 2018, Frank effectively plans, develops, maintains, and executes a wide range of quality tests using tools such as JIRA, Zephyr, QTP/UFT, and HP Quality Center within an Agile environment. Prior roles include Software Quality Engineer III at the National Association of Insurance Commissioners and Software Quality Assurance Analyst at DST Systems, where responsibilities included performing complex testing across interdependent systems and executing both manual and automated tests. Frank's professional journey began with a focus on mutual fund operations, showcasing diverse skills in quality assurance and customer service. Frank holds a degree from the University of Arkansas at Pine Bluff, completed in 2002.