Jennifer Pumphrey

Jennifer Pumphrey is a seasoned professional in digital product management with extensive experience at American Century Investments since July 2004. Currently serving as Director of Digital Product Management, Jennifer partners with Marketing leadership and IT teams to oversee the development and management of digital products. Previous roles at American Century include Manager of Digital Product Management, Channel Solutions Manager, Sr. Digital Business Liaison, and Interactive Producer, showcasing a strong focus on user experience, information architecture, and digital marketing optimization. Jennifer's career also includes a tenure as Product Manager at JP Morgan Retirement Plan Services and various roles at JPMorgan/American Century Retirement Plan Services, where responsibilities included managing product improvements and team leadership. Jennifer holds a Master's Certificate in Project Management from The George Washington University School of Business, an MBA in Management Information Systems from the University of Missouri-Kansas City, and a BA in Industrial Relations from Rockhurst University.