Nortell Brown

Nortell Brown has extensive experience in information technology, with current employment at the American College of Emergency Physicians as an Information Technology Help Desk professional since September 2018. Prior to this role, Nortell worked as an IT Field Technician at 3TPro from September 2016 to September 2018, where responsibilities included maintaining client network hardware, applying problem-solving skills, and ensuring effective communication. From April 2004 to August 2016, Nortell served as the System Control Technical Lead at Kohl's Department Stores, providing technical support and researching problem tickets. Earlier experience includes a role as a Senior Computer Programmer at Wisconsin Lift Truck from December 1996 to September 2003, focusing on application development and testing of COBOL programs on UNIX platforms. Nortell holds an education degree from Milwaukee Area Technical College, completed between 2008 and 2010.