TJ

Trent Johnson

Security Specialist at American Customer Care, Inc.

Trent Johnson is a seasoned Security Specialist at American Customer Care since April 2017, with a primary focus on PCI compliance and safeguarding information systems in alignment with the Payment Card Industry Data Security Standard (PCI DSS). Previous experience includes roles as Network Administrator at both American Customer Care and Bodine Electric Company, where responsibilities involved installing and supporting LANs, WANs, and troubleshooting network issues. Trent also served as a Senior NOC Technician at INOC, LLC, monitoring IT infrastructure and responding to system alarms. Earlier career roles included serving as Tier 2 Medicare Part D Specialist, Team Lead, and Quality Assurance Agent, delivering high-quality customer service. Trent holds an HSED and has pursued education at various institutions, including Southwestern Technical College and the University of Colorado.

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