Bruce McCauley is a seasoned professional in the financial services industry with extensive experience in loan operations and management. Currently serving as Vice President of Loan Operations at American Eagle Financial Credit Union since August 2009, McCauley has played a pivotal role in establishing the Lending Quality Assurance platform, optimizing lending services, and developing strategic growth plans. Prior roles include Vice President of Default Servicing at Citizens Bank, where McCauley managed various collections and servicing processes, and Assistant Recovery Manager at Santander Bank, focusing on charged-off debt collection. McCauley began their career as Bankruptcy Manager at BankBoston. McCauley holds an associate degree in Business Administration from the Community College of Rhode Island and has furthered education at Babson College.
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