Eric J. D.

Eric J. D. has extensive experience in user experience and design, with a career spanning over two decades. Currently serving as a Technology Manager at American Electric Power since June 2006, Eric leads initiatives in user experience, human-centered design, and design thinking across AEP. Previous roles at AEP include Digital & User Experience Manager, Principal User Experience Consultant, User Experience Supervisor, and Web Usability Consultant. Prior to AEP, Eric held positions at Covansys as User Experience Manager, MindLeaders as Program Manager of User Interfaces, and Resource Interactive as Usability Analyst. Earlier work includes roles in communications and content creation at Fitch, Carnegie Mellon University, Black Box Network Services, Westinghouse Electric Company, and Pittsburgh Magazine. Eric holds a Master of Design from Carnegie Mellon University and a Bachelor of Arts in Writing from the University of Pittsburgh.