Aliona Bugaeva

Senior Manager, Global Complaints and Issue Management

Aliona Bugaeva is a bilingual hospitality professional with over a decade of experience in the hotel industry, currently serving as Senior Manager of Risk Management. They have held various positions, including Director of Revenue Management at Crescent Hotels & Resorts and Manager of Global Lodging Commissions at American Express. Aliona's academic credentials include a Bachelor of Arts in English Language Interpretation and Translation from Orenburg State University, as well as a Master's in Hospitality Industry Studies from New York University and a Master Certificate in Hospitality Administration from Cornell University. Their focus lies in revenue management and profit maximization within a corporate environment.

Location

New York, United States

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