Daniel Speno is a Service Delivery Manager specializing in Major Incident Management at American Express. With a career spanning from 1994 to 2016, they held various positions at American Express, including Lead Major Incident Manager and Senior Network Analyst I, where they provided critical support and management for incident resolution across multiple platforms. Prior to their tenure at American Express, they worked at IBM as a Lead Major Incident Manager, overseeing global teams to ensure swift service restoration. Daniel is currently pursuing education at Broward Community College while also continuing their studies at Cooper City High School.
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