Laura Carleton

Laura Carleton is a seasoned finance professional with extensive experience at American Express since June 2005, currently serving as the Director of Business Planning & Financial Analysis. This role encompasses leadership of a global team focused on financial closing, operational expense reconciliation, and financial outlook planning. Laura has also held positions such as Director of Corporate Servicing Strategy, where responsibility included business planning and enhancing client servicing solutions, and Manager of Service Delivery Optimisation, focusing on customer experience and process improvement for corporate clients across Europe. Previous roles include Director of Commercial Credit Integration and various financial analyst positions at The Equitable Life Assurance Society. Laura holds a BA (Hons) in Business Studies with Finance from the University of Brighton, a Master's degree in Business Administration from the University of Sussex, and is an ACMA, CGMA qualified professional.