Susanne Hofmann

Susanne Hofmann is a seasoned professional in customer engagement and marketing, currently serving as a Senior Associate in Customer Engagement for International Card Services at American Express since August 2023. Previously, Hofmann held various roles at American Express Business, including Marketing Manager for SME Customer & Co-Brand and Marketing Specialist within Global Commercial Services, focusing on B2B and B2C customer communications and product launches. Hofmann's experience also includes extensive work in marketing and account management at American Express and several advertising agencies, where responsibilities encompassed campaign development, relationship management, and team leadership. Hofmann holds a Diplom-Betriebswirtin in Marketing from Ludwigshafen University of Business and Society and has gained international exposure through a degree in European Business Administration from the University of Hull as part of the ERASMUS program.