American Family Insurance
Amy Westra has extensive experience in the technology and insurance sectors, particularly in Configuration Management and ServiceNow development. Beginning in 1995 at Carroll College as a Lab Assistant, Amy progressed through various roles in technical support and quality assurance at Sitel, Tek Systems, and ultimately at American Family Insurance since 1999. Positions held at American Family Insurance include Lead Engineer and various ServiceNow Developer/Admin roles, showcasing a deep expertise in software and systems management. Amy's education includes an Associate degree in Liberal Arts from Madison Area Technical College and attendance at Carroll University.
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