Richa G.

Richa G. is an accomplished Sales Operations CRM Manager at American First Finance, where a successful leadership of CRM sales operations and training has resulted in a 50% sales and revenue growth since June 2021. Previously, Richa served as a Lead SugarCRM Data Analyst and Sales Business Systems Analyst, designing and implementing integrations with CRM systems and conducting data analysis using Power BI. Additional experience includes roles as SugarCRM Developer at Faye Business Systems Group, Inc., CRM Expert at Apple, and Sugar CRM Lead at IBM, where a wide range of responsibilities encompassed software development, team management, requirement analysis, and application design. Richa commenced their career with a Summer Research Internship at Tata Research Design and Development Centre, following a Bachelor of Technology in Computer Science from Mody Institute of Technology & Science and Business Management studies at Stanford Continuing Studies.