Kristen Hauglund

Kristen Hauglund has over 15 years of experience in the banking industry, currently serving as the Document Review Team Lead at American Heritage Bank since May 2008. In this role, Kristen oversees the Document Review and Central File departments and has previously held positions including Document Review Specialist and Teller/Personal Banker. Key responsibilities have included maintaining and updating policies and procedures, auditing Quality Control reports to ensure compliance with federal regulations, and providing extensive support for branch staff on compliance-related topics. Prior experience at BancFirst involved various teller roles focused on transaction validation and customer service. Kristen holds a Two Year Certificate in Church Ministries from Greater Tulsa Master's Commission and a High School Diploma from Hope Christian Academy.