Crystal Duong-Wakeman

Crystal Duong-Wakeman is a dedicated financial services professional with extensive experience in the mortgage and insurance industries. Currently serving as a Loan Servicing Specialist at American Heritage Lending, LLC since September 2023 and as an Insurance Producer at Farmers Insurance since September 2022, Crystal has held various roles in loan funding and analysis, including Senior Funder positions at New American Funding and loanDepot. With a strong background at JPMorgan Chase as a Senior Pre-fund Analyst, Crystal has demonstrated expertise in reviewing mortgage documents, ensuring compliance, and training team members to enhance productivity. Crystal's career began at Tenet Healthcare, where successful collection strategies were implemented. Crystal holds education from Fullerton College, completed between 2011 and 2015.