Brian Hurst

Brian Hurst is an experienced professional with a diverse background in customer support and engagement, currently serving as an Onboarding Specialist and Customer Success Marketing Expert at Constant Contact since December 2017. Responsibilities include reducing customer churn by analyzing software usage and providing additional resources to existing clients. Brian also supports over 500,000 customers through multiple support channels. Prior roles include Customer Engagement Specialist at Constant Contact, Night of Show Upsells at Live Nation Entertainment, and various positions at Buckalew Hospitality, HockeyTech, and other companies. Brian holds a Bachelor of Science in Resource Economics from Isenberg School of Management, UMass Amherst, and a Digital Marketing Certificate from the University of South Florida.