Lori Johansen

Lori Johansen is an experienced customer service professional with a strong background in sales and support roles. Currently serving as a Customer Service Sales Representative at American Power and Gas since February 2021, Lori effectively manages inbound and outbound communications, oversees the sales process, and handles a high volume of cold calls. Previous experience includes roles as a Campus Instructor/Intern at The Academy at SOAR, a Reservations Specialist at Kitty Hawk Kites, Inc., and as a Direct Support Professional with Strengthening Our System LLC, among others. Lori's diverse experience also encompasses positions as a Resident Advisor, Group Fitness Instructor, Pharmacy Technician, and a Therapeutic Program Worker, all underscoring a commitment to customer care and the enhancement of community well-being. Lori holds a Bachelor of Science in Therapeutic Recreation/Outdoor Recreation and Leadership from Radford University.