Michael Pells

Michael Pells is an experienced communications professional currently serving as the Director of Digital & Social Communications at the American Public Power Association since March 2021. Previously, Michael held various roles including Delivery Team Lead and Director of Care at Chick-fil-A, where notable achievements included enhancing guest satisfaction ratings and improving drive-through service times. With expertise in digital marketing, Michael has worked as a Digital Analyst and Marketing Content Manager across several organizations, contributing to significant growth in online engagement and new accounts. Michael's career encompasses leadership positions in marketing and communications spanning over two decades, with a foundation in public relations obtained from Kent State University.