John M.

John M. is an experienced information security professional with a strong background in desktop support and management. Currently serving as an Information Security Engineer at American Student Assistance since October 2012, John M. focuses on implementing and maintaining technical solutions to safeguard the organization's information assets. Previous roles include Senior Desktop Support Engineer and Desktop Support Manager at Epsilon, where responsibilities involved managing support teams across multiple global locations. Additional experience includes supervisory positions at Toys “R” Us, Circuit City, and Best Buy, where John M. displayed proficiency in operations management, technical training, and customer support. John M. holds an Associate of Science degree in Network Communications and Information Systems from Lincoln Tech.