Nicole Cook

Nicole Cook is a seasoned IT professional with extensive experience in systems administration and user support across various organizations. Currently serving as a Senior System Administrator at AMERICAN SYSTEMS, Nicole has previously held roles including System Administrator at Advance Decisions LLC, LAN/AD Lead at Zachary Piper Solutions, and System Administrator Team Lead at Bowler Pons Solutions Consultants, LLC. Nicole's expertise encompasses hardware and software installation, troubleshooting, network configuration, and user training, demonstrating proficiency in tools such as Remedy and the administration of cloud-based applications. With a Bachelor of Science degree in Computer and Information Sciences from Hampton University and an Associate degree in the same field from Monroe University, Nicole is adept at resolving technical issues and ensuring operational efficiency in diverse IT environments.