Dawn O'Brien is a seasoned marketing professional with extensive experience in strategic communications and customer experience management. Currently serving as Marketing Manager at OneAmerica since May 2022, Dawn previously held the position of Strategic Communications Manager/Team Lead at Xerox Business Services from June 2014 to May 2022. Prior experience includes roles as VP, Customer Experience Manager for Everyday Banking/Online Banking at Citizens Bank and VP, Director of HR Communications at Citizens Bank/Royal Bank of Scotland. Dawn's career in marketing began at Citizens Financial Group, where Dawn served as VP, Advertising/Marketing Manager from 1994 to 2005. Dawn O'Brien holds a Certificate in Business Management from Bryant University and completed the Advanced Leadership Development Program at Babson College.
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