American Water
Kpana Will is an experienced Senior Infrastructure Engineer and Lead Client Technology Analyst at American Water, with a career spanning over a decade at the company. Starting as a Service Desk Client Relation Specialist, Kpana developed expertise in client technology maintenance, software, and network support. Progressing through roles, Kpana led various projects including AV design upgrades and IT budget management while providing high-level support to corporate leadership. Known for independent problem-solving and strategic planning involvement, Kpana prioritizes business-related IT activities and mentors less experienced technicians. Kpana holds education credentials from Bowie State University and the University of Maryland.
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American Water
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American Water Works Company, Inc. (American Water) is a water and wastewater utility company. With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,100 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 14 million people in 45 states and Ontario, Canada. American Water provides safe, clean, affordable and reliable water services to their customers to make sure we keep their lives flowing.