Rich di Lullo

Rich Di Lullo is a seasoned professional with extensive experience in process architecture and strategic business operations. Currently serving as Principal, Process Architect for Strategic Programs at American Water since November 2025, Rich previously held roles at EVERSANA, where contributions included optimizing workflows and aligning IT capabilities with business objectives as a Senior Business Process Architect and Senior IT Business Relationship Manager. Prior experience at GlaxoSmithKline involved strategic planning and IT finance management, with a focus on enhancing service quality and operational efficiency. Rich holds an MBA in Finance and IT from Rutgers University, a Master Certificate in Information Technology Project Management from Villanova University, and a BA in Economics from Rutgers University.