Jessica MacLagan

Jessica MacLagan is an experienced instructional design manager with a strong background in compliance and training within the credit union sector. Currently, Jessica serves as the Instructional Design Manager for America's Credit Unions, overseeing certification and designation training portfolios and designing both face-to-face and eSchool events. Prior to this role, Jessica held a similar position at the Credit Union National Association, where responsibilities included managing compliance training initiatives. Previous experience includes serving as a Compliance Officer at Tennessee Valley Federal Credit Union, a Consumer Associate at BlueCross BlueShield of Tennessee, and a BSA Specialist at Oconee State Bank. Jessica holds a B.B.A. in Marketing from The University of Georgia and an A.S. in Business Administration and Management from Georgia State University Perimeter College.