Americollect
Paajntsaa Thao is an experienced professional specializing in client and patient relations. Currently serving as a Client Relations Specialist and Patient Customer Service Specialist at Americollect since November 2019, Paajntsaa has a proven track record in customer loyalty from a previous role as a Customer Loyalty Specialist at American Family Insurance from February 2018 to November 2019. Additionally, Paajntsaa contributed to Habitat for Humanity Lakeside in project and resource development in April 2017. Educational qualifications include an Associate in Applied Science in Administrative Professional from Lakeshore Technical College (2014-2017) and a High School Diploma from Lincoln High School (2010-2014).
Americollect
For over 55 years, Americollect has been making collection calls from Manitowoc, Wisconsin. We operate two divisions: one serving as a hospital's customer service team and the other as a healthcare collection agency. Our core collection method is called Ridiculously Nice Collections. It is vastly different from traditional collection tactics. With faith in the patient, our Ridiculously Nice Collections concept uses a sales approach to collecting. The major fundamental difference is that we do not use fear or intimidation to collect, rather options and education. Americollect has been ranked as a Best Places to Work by its teammates 12 out of the last 13 years. Working at Americollect is more than just a job – it is doing something you believe in. We believe in teamwork and collaboration, growth and developing the future you, friendships and family, community involvement, helping others, celebrating, and having fun. These beliefs stem from our core values and shape our one-of-a-kind culture.