Aaron Shin

Aaron Shin has extensive experience in voice and unified communications engineering, currently serving as a Voice Systems Engineer I at AmeriGas since November 2019. Previous roles include Unified Communications Administrator at World Travel, Inc., and Cisco Administrator/Network Analyst at HighPoint Solutions, where responsibilities encompassed support and troubleshooting of various communication systems. At Broadview Networks/Windstream Communications, Aaron provided critical support to over 40 contact centers, developing custom applications and reports to enhance operational efficiency. Prior experience also includes significant contributions to customer satisfaction improvements at Broadview Networks and a solid foundation in technical support as a Tier II Network Technician. Education includes service in the United States Air Force from 1997 to 2003.