Patrice McMillan

Patrice McMillan has over 23 years of experience in the healthcare and insurance industries, currently serving as a Research Analyst at Amerigroup Corporation since November 2000. In this role, responsibilities include reviewing claims for compliance with provider contracts and collaborating with various stakeholders to address issues affecting claims processing. Previous positions at Amerigroup have encompassed roles such as Configuration Analyst, Claims Specialist, Claims Analyst, and Provider Service Representative, focusing on claims accuracy, provider support, and member assistance. Earlier career experience includes serving as a Customer Service Manager at Al Vincent’s Insurance Agency, where responsibilities involved handling customer complaints and supporting agents with new business applications. Patrice McMillan holds an Executive Office Diploma in Business and an Executive Diploma in Business Administration and Management from Drake Business School.