Carolina Williams

Carolina Williams has a diverse work experience in various industries, starting with their role as a Caregiver at IN-HOME SUPPORT SERVICES, INC. from 2010 to 2013. In this position, they demonstrated their ability to provide physical, mental, and emotional care for individuals with disabilities and special needs. Carolina also saved costs for the family budget and increased patient comfort through various activities.

From 2013 to 2016, Carolina worked as a Medical Assistant at 365 Health Services, LLC. Here, they efficiently took patients' medical histories and vital signs, implemented quality assurance and control programs, and handled administrative duties to streamline medical processes and increase patient satisfaction.

In 2017, Carolina joined AmerisourceBergen as a Benefit Verification Specialist. In this role, they verified third party payers for healthcare benefits eligibility and coverage, obtained accurate demographic and insurance information, and swiftly completed the enrollment process for new patients.

Carolina then moved on to Arizona State University in 2020, where they served as an Undergraduate Teacher's Assistant. Carolina assisted the professor with grading assignments, creating course materials, and employing various teaching methodologies to improve students' comprehension and engagement.

In 2018, Carolina joined AmeriHealth Caritas as a Health Outreach Specialist, developing and implementing health outreach campaigns to increase attendance at public health events and raise awareness. Carolina utilized a multi-channel approach and monitored campaign success through key performance metrics.

Eventually, Carolina became the Population Health and Wellness Team Lead at AmeriHealth Caritas in September 2021. In this role, they developed and implemented population health strategies to ensure timely and appropriate access to care and quality outcomes. Carolina led initiatives to reduce variation in healthcare metrics and achieved a reduction in overall healthcare costs by targeting high-cost patients and assigning cross-functional teams to develop approaches to reduce healthcare gaps in care.

Carolina Williams has a Bachelor of Science degree in Public Health Education and Promotion from Arizona State University, which they obtained from 2016 to 2020. Prior to that, they completed an Associate of Science degree in Physical Sciences at El Camino College from 2009 to 2014. Carolina'seducation also includes a short period of study in Medical/Clinical Assistant at Everest College-West Los Angeles from 2007 to 2008.