Donald Shields, Jr. has extensive experience in the healthcare and claims processing fields, currently serving as a Claims Payment Analyst at AmeriHealth Caritas since August 2013. In this role, Donald utilizes data analysis tools like MS Access and Excel to examine the impact of configuration changes on processed claims and ensures compliance with contractual requirements. Prior to this position, Donald held various roles within AmeriHealth Caritas, including Account Executive II and MCO Plan Project Manager, and worked with Keystone First as a Provider Maintenance Data Analyst. Earlier experience includes positions at QualMed Plans for Health, Holy Spirit (a Geisinger affiliate), United Technical Associates, and Highmark Blue Cross Blue Shield, where Donald developed a robust skill set in claims processing, account management, and customer service. Donald's educational background includes completion of a college preparatory program at Central Dauphin East High School.
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