Gena Hyatt is an experienced project manager and healthcare professional with a strong background in behavioral health and quality improvement. Currently serving as a Senior Project Manager in Utilization Management at AmeriHealth Caritas since February 2022, Gena previously held various leadership roles, including Director of Quality Improvement and Director of Medical Management Operations at Sunflower Health Plan, where oversight encompassed HEDIS operations and compliance with NCQA standards. At Amerigroup, Gena managed Behavioral Health Services and led operational initiatives for the KanCare program. Roles at Kansas Health Solutions and Family Service and Guidance Center further contributed to expertise in quality improvement, utilization management, and direct clinical services. Gena holds a Master of Science in Clinical Psychology from Emporia State University and a Bachelor of Science in Psychology from Southeast Missouri State University.
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