Fiona Hastings

Fiona Hastings currently serves as VP and General Manager at American Express Global Business Travel since September 2018, and also holds the position of General Manager for NEO1 - SMB at KDS, overseeing global SME business strategy and operational execution. With a robust background in business strategy, P&L management, sales and marketing, operations, and product/service management, Fiona has previously worked at Fraedom as Director of Global Travel & EMEA Direct, where responsibilities included business planning, budget leadership, and global sales support. Additionally, Fiona has experience from roles such as Director of Channel Business and Director of Customer Operations at Fraedom, Head of Operations at Inlogik, and Senior Consultant at EY. Fiona's educational credentials include a BA in Industrial Engineering and Computer Science from Monash University, alongside a strong foundation in mathematics, science, and English from Tintern A.G.G.S.