Tasha Keith

Tasha Keith is an experienced professional in the travel and operational services sector, currently serving as the Director of Global Service Design at American Express Global Business Travel since July 2018. Prior to this role, Tasha Keith held multiple positions at HRG North America, including Director of Global Process Optimisation, where oversight was provided to the Process Optimisation teams across North America, UK, EMEA, and ASPAC under the hrgtec branch. Responsibilities included technology-driven operational enhancements and ensuring data consistency within services. Tasha Keith also directed key projects such as Project Transform, focusing on standardizing processes and procedures in North America, and led the NA Online Operation team, delivering customized travel-related services. Additional roles encompassed Senior Manager and Manager within Operations Shared Services, focusing on online fulfillment and quality assurance. Tasha Keith's educational background includes studies at Algonquin College of Applied Arts and Technology, Schulich School of Business at York University, and Pivotal Resources/Knowledge Hub.