Renata Demétrio

Renata Demétrio is a seasoned professional with extensive experience in customer success, currently serving as a Customer Success Senior at Amicci since November 2023. Prior roles include Customer Success Manager - Key Account at Mercafacil and Customer Success Manager at InfoPrice, where Renata oversaw B2B client portfolios and employed data-driven strategies to enhance customer engagement and retention. Renata has also held positions in legal assistance and public service, including work at Costa, Porto, Pires & Bayer Sociedade de Advogados and involvement in social initiatives with Ong Nova Mulher. Educational qualifications include a law degree from Universidade Anhembi Morumbi and a project management certification from Escola Conquer. Renata is an advocate for diversity and inclusion, actively participating in initiatives to promote these themes.