Gemma Richards

Gemma Richards is an experienced professional in customer service and logistics management, currently serving as the Distribution Manager at Amicus Therapeutics since January 2024. Previously, Gemma held multiple roles at Norgine, including Global Customer Services and Logistics Manager, where responsibilities included leading a Centre of Excellence and managing 3PL relationships to ensure operational and customer service excellence. Gemma's career began at Tellermate, progressing from Customer Services Team Leader to Group Customer Services Manager, contributing to successful partnerships and service innovations. Additionally, Gemma has a background in education, having taught Spanish and English at various institutions. Gemma holds a Bachelor of Arts in Hispanic and Latin American Languages and Literatures from Middlesex University and a Bachelor of Arts in Applied Professional Practice from Cardiff University.