Sean Smith is an accomplished professional with extensive experience in customer success, operations, and business development across various industries. At PatSnap, Sean led an international team responsible for customer success, onboarding, and support, focusing on driving product adoption. Subsequent roles include Retention & Expansion Lead at Amiqus and Vice President of Customer Success at Apperio, where Sean enhanced customer retention and expansion strategies. Prior experience encompasses leadership roles at Brandwatch and mmi Analytics, contributing to substantial business growth and client retention. Additionally, Sean co-owns Happy Hill Kitchen, a successful Caribbean street food venture recognized at the UK Caribbean Food Awards 2023. Sean holds a Bachelor of Arts in English Literature and Creative Writing from Bath Spa University.
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