Daniel Blanco

Daniel Blanco currently serves as the Vice President of Support at Amira Learning, having previously held the position of Head of Support and Payment Operations at brightwheel. With extensive experience in customer support and operations, Daniel led a team of approximately 70 at brightwheel, achieving a 95%+ customer satisfaction score and impressive response and resolution times. Prior roles include Senior Director of Technical Support at PowerSchool Group LLC, where Daniel built and scaled the support team significantly, and Senior Director of Operations at Schoology, overseeing client success and knowledge management. Daniel's career began in accounting as a Senior Auditor at Deloitte & Touche and has spanned various roles at American Express, focusing on digital and social servicing customer experience. Daniel holds an M.B.A. from NYU Stern School of Business and a B.A. from UCLA.