Apichaya Chaken

Apichaya Chaken has a diverse background in project management and leadership roles. Their most recent position was as the Sr. Director of Amity Solutions (formerly Eko), where they focused on optimizing client support systems, training, and standards. Apichaya also led a team of Technical Success and Support professionals, ensuring quality support and engagement met defined standards. Prior to this, Apichaya worked as a Project Manager at ConvoLab, Siam Rajathanee Co., Ltd., SOFTSQ.co.,Ltd., Stream I.T. Consulting Ltd., Pi R Square CO., LTD., and THiNKNET Co., Ltd. Apichaya demonstrated skills in eliciting project requirements directly from clients, establishing detailed project timelines, and managing progress and resources. In the earlier stages of their career, Apichaya worked as a Test Engineer and a Project Coordinator, demonstrating their technical and organizational abilities. Apichaya started their career as a Programmer Trainee at Soft Square Group.

Apichaya Chaken obtained a Bachelor's degree in Computer Science from Khon Kaen University between the years 2008 and 2011. In addition, Apichaya has obtained certifications in Customer Success Management Fundamentals and Using Feedback to Drive Performance from LinkedIn, with the year of obtaining those certifications being 2023.