Ellie Smith

Customer Success Manager at Amount

Ellie Smith has a diverse work experience spanning multiple roles and industries.

Starting in 2010, Ellie worked at ServiceSource as a Senior Sales Support Coordinator and Data Analyst, where they coordinated with sales teams to generate quotes for VMware clients and achieved high levels of accuracy and productivity. Ellie then moved on to become a Team Lead, managing a team of analysts and training new hires in Malaysia.

In 2012, Ellie joined Meeting Tomorrow as a National Account Executive, where they built lasting relationships with clients and achieved an average growth of 31% year over year. Ellie also implemented new sales and operational processes to improve workflow for the sales team.

In 2020, Ellie joined Upwork as an Enterprise Account Manager, helping diverse enterprise organizations leverage Upwork's on-demand digital talent platform. Ellie'smain responsibilities included growing awareness, platform usage, and spend through a consultative approach.

Currently, Ellie works at Amount as a Customer Success Associate, where they assist customers with their needs and provides a high level of support.

Ellie Smith completed their undergraduate education at Luther College from 2005 to 2009, where they earned a Bachelor of Arts degree. Ellie'sstudies focused on Communication and Spanish.

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